Terms and Condition
Welcome to thesealantshop.co.uk These terms and conditions (together with other documents referred to herein) govern the supply of products (“Products”) by us via our website thesealantshop.co.uk (the “Site”) to you. By ordering any Products, you agree to be bound by these terms. Please read them carefully.
You should print a copy for your records.
1. Information about us
1.1 We are [Your Company Name], a company registered in England and Wales (company number: [●]). Our registered office is at [Address]. Our VAT number is [●].
1.2 We operate the website thesealantshop.co.uk.
2. Service availability
2.1 We currently accept orders for delivery within the UK only (unless otherwise stated).
2.2 We reserve the right to refuse orders from certain locations, regions or postcodes, at our discretion.
3. Your status
By placing an order you confirm that:
(a) you are legally capable of entering into binding contracts;
(b) you are at least 18 years old;
(c) you are resident in the delivery area we serve;
(d) you are ordering from within that delivery area.
4. How the contract is formed
4.1 Once you place an order, you will receive an email acknowledging receipt of your order. This is not an acceptance of your order.
4.2 We will confirm acceptance of your order when we send a Dispatch Confirmation email confirming that the Product(s) are in stock and about to be dispatched. At that point, a contract is formed between you and us.
4.3 The contract covers only the Product(s) confirmed in the Dispatch Confirmation. If any item in your original order is not confirmed in dispatch, we are under no obligation to supply it unless confirmed in a later dispatch.
5. Consumer rights / cooling-off period
5.1 If you are a consumer (i.e., not buying for business), you have the legal right to cancel the contract within seven working days starting from the day after you receive the Products.
5.2 To cancel, you must inform us in writing (e.g. email) and return the Products to us unused, in their original condition, at your cost, unless otherwise agreed. You must take reasonable care of the Products until returned.
5.3 Your statutory rights are not affected; details of your rights and how to cancel will be included in the Dispatch Confirmation.
6. Availability and delivery
6.1 Subject to receipt of payment, we will deliver your order by the delivery date stated in the Dispatch Confirmation or, if no date is stated, within a reasonable time from dispatch.
6.2 If, for any reason, we cannot dispatch (e.g. out of stock, supplier delays) we will contact you and either offer an alternative or cancel the order and refund.
6.3 If payment fails (e.g. card declined) after dispatch confirmation, we will contact you to resolve before dispatch.
7. Risk & title
7.1 Risk in the Products passes to you upon delivery.
7.2 Title (ownership) transfers only when we have received full payment of all amounts due (Products and delivery).
8. Price and payment
8.1 The price of Products (and delivery costs) will be as quoted on the Site at the time you place your order, except in case of obvious error.
8.2 Prices exclude VAT (if applicable), which will be added at the applicable rate, unless you are VAT-registered (if that’s relevant to your business setup).
8.3 If VAT or other taxes change between your order and delivery, we will adjust accordingly provided you haven’t already fully paid.
8.4 Prices and delivery charges may change at any time, but changes will not affect orders for which we have sent a Dispatch Confirmation.
8.5 We try to avoid pricing errors, but if a product is mispriced:
(a) If the correct price is lower, we may charge the lower amount.
(b) If it is higher, we may contact you to ask if you still want the Product, or we may cancel your order and refund you.
(c) If the error is obvious and you should reasonably have noticed, we reserve the right to cancel.
8.6 Payment must be made by the methods specified (e.g. credit or debit card, PayPal). We will not charge until we are ready to dispatch your order.
9. Returns and refunds
9.1 If you return a Product because you cancelled under the cooling-off period, we will refund you within 30 days of your notice of cancellation, provided the Product is returned unused and in original condition. You bear the cost of return, unless otherwise agreed.
9.2 If you return a Product for other reasons (e.g. defective or nonconforming), we will examine the return, and if valid, refund you (including reasonable return cost and delivery) within 30 days of confirming your entitlement.
9.3 Refunds will ordinarily be made by the same payment method you used.
10. Warranty & guarantee
We warrant that for a period of six months from delivery, the Product(s) will conform in all material respects with their description, be of satisfactory quality, and fit for purpose. (You may offer a different warranty period if your products or business require that.)
11. Our liability
11.1 Subject to clause 11.3, our total liability to you for any breach of these terms is limited to the purchase price of the Products in question.
11.2 We are not liable for:
(a) loss of profit, business, revenue, data, or anticipated savings;
(b) indirect or consequential losses;
(c) wasted management time.
However, this does not limit claims for:
11.3 (a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) breach of statutory rights under the Sale of Goods Act, Consumer Rights Act or equivalent;
(d) defective products under the Consumer Protection Act;
(e) any liability that cannot legally be excluded.
12. Import duties / international orders
12.1 If you order Products for delivery outside the UK, those Products may be subject to import duties, taxes or other charges imposed by the destination country. You are responsible for paying these.
12.2 You also must comply with local laws and regulations of the destination country. We are not liable for your non-compliance.
13. Communications / electronic contracts
13.1 We will communicate with you primarily by email or via notices on the Site. You agree that these are valid “in writing” communications for contractual purposes.
13.2 You accept that contracts, notices, and other communications may be in electronic form.
14. Notices
14.1 Any notice from you to us must be sent to [Your Company Name, Address] or to the email address we provide.
14.2 We may send notices to you either by email, postal address you provided, or via the Site.
14.3 A notice is deemed:
• when posted on Site — immediately;
• when emailed — 24 hours after sending;
• when posted by letter — 3 days after posting (in UK).
15. Transfer of rights and obligations
15.1 The contract is binding on both parties and their successors and assigns.
15.2 You may not transfer your rights or obligations under the contract without our written consent.
15.3 We may assign, subcontract or transfer our rights or obligations at any time.
16. Force majeure / events outside our control
16.1 We are not liable for delays or non-performance caused by events beyond our reasonable control (“Force Majeure”), such as strikes, natural disasters, war, pandemic, government action, and failure of transport or telecommunications.
16.2 Our obligations are suspended for the duration of the event, and we will use reasonable endeavours to overcome or mitigate it.
17. Waiver
17.1 Failure by us to enforce any right does not constitute a waiver of that right.
17.2 A waiver is only effective if given in writing by us.
17.3 No waiver in one instance affects future rights.
18. Severability
If any provision of these terms is held invalid or unenforceable by a court, that provision will be severed to the minimum extent needed, and the remainder will continue in full force.
19. Entire agreement
19.1 These terms, together with any documents referred to, constitute the entire agreement between us and supersede all prior representations, agreements or understandings.
19.2 You acknowledge that you do not rely on any statement not included here.
19.3 Nothing in this clause limits liability for fraud.
20. Variation of terms
20.1 We may revise or amend these terms from time to time.
20.2 The version applicable to your order is the one in force at the time you place your order, unless required by law or we notify you before dispatch. In that case, we may assume you accept the updated terms unless you reject within seven working days.
21. Law and jurisdiction
Contracts and disputes under these terms are governed by English law, and the courts of England & Wales have non-exclusive jurisdiction.
22. Third party rights
A person who is not a party to these terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision.
23. Terms of Use of the Website
23.1 The content of the Site is for general information only and may change without notice.
23.2 We strive for accuracy but do not guarantee completeness, timeliness, suitability or error-free content.
23.3 Your use of the Site is at your own risk.
23.4 The Site and its design, layout, graphics, text, and software are owned or licensed by us. Reproduction is prohibited except as permitted (e.g. printing for personal use, with attribution).
23.5 All trademarks not owned or licensed by us are acknowledged.
23.6 Unauthorized use of the Site may give rise to claims for damages.
23.7 The Site may contain links to third-party websites, which are provided for your convenience; we do not endorse or control those sites and accept no liability for them.
23.8 You must not create a link from another website to ours without our prior written consent.
24. Copyright notice
All content on the Site is copyright of [Your Company Name], © [Year]. All rights reserved.
You may print or download extracts for your personal and non-commercial use only, provided you acknowledge the source. You may not otherwise reproduce, distribute, transmit or commercially exploit the content without our written permission.